Why Was My KYC Verification Rejected?
Your KYC verification may have been rejected for the following reasons:
1. The documents you provided are blurry, expired, or not in color.
2. The information on the documents does not match the information you provided in your profile.
3. The selfie you provided does not clearly show your face or the ID document.
4. The proof of address you provided is not dated within the last 3 months or does not show your full name and address.
5. You have previously been banned from our platform for violating our terms of service.
You will receive an email with the specific reason for rejection and instructions on how to reapply.