Q: What to Do If You Didn’t Receive a Trade Offer

First, please confirm that your Steam inventory is set to public , as a private inventory may prevent trade offers from be

Question 1

How Do I Complete a Purchase Here?

Accepted Answer

1. Shop on the Store page: Browse, search for items, and pick what you want.

2. Recharge your balance: Go to

Question 2

How Long Does It Take to Get Purchased Items?

Accepted Answer

After purchasing an item, the Website will receive a notification and begin preparing the item for delivery.

If you wish to cancel your or

Question 3

What Happens If the Website Doesn’t Send the Item?

Accepted Answer

If, by chance, the Website doesn’t deliver the item on time, the trade will automatically get refunded.

You can buy a different item. Note that we usually only

Question 4

How to Reset Two-Factor Authentication (2FA)

Accepted Answer

The steps depend on your login status and access to your 2FA device:

If you’re logged in and have your 2FA device: Go to your profile sett

Question 5

How to Change Your Email Address

Accepted Answer

The process varies based on whether you have your Two-Factor Authentication enabled:

If 2FA is enabled on your account: Go to your UUSKINS profile, click the "

Question 6

How Can I Close My UUSKINS Account?

Accepted Answer

Please contact support@uuskins.com for assistance

Question 7

Verification for Logins from a Different IP Address

Accepted Answer

<p class="mb-4">If you log in to your UUSKINS account using an IP address different from your usual one, the website will require verification to ensure account

Question 8

What to Do If You Didn’t Receive a Trade Offer

Accepted Answer

First, please confirm that your Steam inventory is set to public, as a private inventory may prevent trade offers from be

Question 9

How to Cancel a Purchase

Accepted Answer

If you’ve received a trade offer on Steam: You can decline the offer to cancel the purchase, but this will result in a warning on your UUSKINS account.
If you d

Question 10

Can I Reverse a Steam Trade Offer?

Accepted Answer

Steam’s reversal policy: Following the Trade Protected Items update, Steam allows users to reverse accepted Steam trade offers. This option is typically availab

Question 11

How Long Does Payment Processing Take?

Accepted Answer

For debit or credit card payments: Transactions are usually processed instantly in most cases.

In rare

Question 12

Can I Transfer My UUSKINS Balance to Another Account?

Accepted Answer

No. UUSKINS strictly forbids balance transfers between accounts. We have automated systems in place to detect any attempts to get around this rule, and anyone w

Question 13

How to Request a Refund

Accepted Answer

<p class="mb-4">Generally, refunds are only issued if the deposited funds haven’t been used for any transactions on the Website. For more information about depo

Question 14

Why Did My Payment Fail?

Accepted Answer

If your payment fails, we’re usually unable to manually override the result. Common reasons include:

1.Your card doesn’t support 3D Secure

Frequently Asked Questions