Privacy Policy
Last Updated: September 9, 2025
1. Introduction
Vertex Digital Global UK Limited ("we", "us", "our") operates uuskins.com (the "Website"). We highly value your privacy and data protection rights. This Privacy Policy aims to clearly and transparently explain how we collect, use, process, and protect your personal data, and to inform you of your rights under applicable laws, particularly the EU General Data Protection Regulation ("GDPR") and UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
Please read this Policy carefully. By using our Website, logging in via Steam, creating an account, making purchases, or otherwise using our services, you acknowledge that you have read and understood this Policy and agree to our processing of your personal data as described herein.
If you have any questions about how we process your personal data or wish to exercise any of your rights, please contact us using the details below:
Company Name: Vertex Digital Global UK Limited
Email Address: support@uuskins.com
Postal Address: 188A West Street, Fareham, PO16 0HP England
2. Who We Are & How We Are Regulated
We are the data controller regarding your personal data. This means we determine the purposes and means of the processing of your personal data.
Our data processing activities are conducted in full compliance with UK data protection laws, including the Data Protection Act 2018 and the UK GDPR.
3. What Personal Information Do We Collect?
"Personal Data" means any information relating to an identified or identifiable natural person ("data subject"). The information we collect includes:
3.1 Information You Provide Directly to Us
Account Information: When you use Steam Federated Login, we receive your Steam ID, profile name, avatar, and other profile information you have made public according to your Steam privacy settings.
Contact Information: Your frequently used, valid, and genuine email address.
Transaction Information: Payment information for balance deposits (processed by our third-party payment processors; we do not store full credit card details ourselves), transaction history, and order details.
Communication Information: Content you provide when contacting us via live chat, email, or website support tickets.
3.2 Information Collected Automatically
When you interact with our Website, we automatically collect certain information:
Device & Log Information: IP address, browser language, browser type, device type, operating system, referring/exit pages, clickstream data on the Website, and date/time of access. In accordance with rulings by the European Court of Justice, IP addresses are also considered personal data.
Cookies and Similar Technologies: We use cookies and similar technologies to maintain your login session, remember your preferences (e.g., language settings), analyze website traffic, and provide a better user experience. You can manage your cookie preferences through your browser settings.
3.3 Information We Obtain From Other Sources
Steam Platform: As mentioned, we receive your Steam profile information via Steam OpenID.
Third-Party Service Providers: For example, payment processors may provide us with payment confirmation information, but not full payment card details.
4. How Do We Process Your Personal Information?
We only process your personal data when we have a valid legal basis to do so. The UK GDPR and DPA 2018 require that processing of personal data must be lawful, for example, based on user consent, necessary for the performance of a contract, necessary for compliance with a legal obligation, or necessary for the purposes of our legitimate interests.
The table below outlines the purposes for which we process your data, the corresponding legal basis, and the types of data we use:
| Processing Purpose | Legal Basis for Processing | Data Types Used |
|---|---|---|
| Create and manage your account; authenticate via Steam; process transactions and deliver virtual items. | Performance of a Contract: Processing is necessary for the performance of our Terms with you. | Steam profile info, email address, transaction info, device identifiers. |
| Send you transactional notifications (e.g., order confirmations, trade offers). | Performance of a Contract: Processing is necessary for the performance of our Terms with you. | Email address, transaction details. |
| Process your balance deposits and provide purchase history. | Performance of a Contract: Processing is necessary for the performance of our Terms with you. | Transaction information, payment tokens (handled by processor). |
| Prevent and detect fraud, abuse, to protect the security of the Website and users. | Legitimate Interests: Protecting our business and users from fraud and abuse. | Steam profile info, transaction info, IP address, device information. |
| Respond to your inquiries, complaints, and provide customer support. | Legitimate Interests: Responding to your inquiries and managing our customer relationship. | Contact details, communication content, account details. |
| Comply with applicable laws and regulations, e.g., tax, accounting requirements, law enforcement requests. | Legal Obligation: Compliance with a legal obligation to which we are subject. | Transaction records, account information, communication records. |
| Analyze and improve our Website performance, user experience, and service quality (typically using anonymized or aggregated data). | Legitimate Interests: Developing and improving our services to better serve users. | Usage data, cookies (where consent is required and provided). |
| For marketing communications, where required by law or based on your explicit consent (you can opt-out anytime). | Consent (where required) or Legitimate Interests (for soft opt-in). | Email address. |
5. Who Do We Share Your Personal Information With?
We will never sell your personal data. We only share your information with third parties in the following circumstances:
Service Providers (Data Processors): We share necessary personal information with trusted third parties who provide services to us, such as:
Payment Processing: For processing your balance deposits.
Cloud Hosting & Infrastructure: For storing and hosting our Website and data.
Customer Support Tools: To help us manage your inquiries.
We have written contracts with all data processors requiring them to only process your data according to our
instructions, for the purposes described in this Policy, and to implement appropriate security measures to
protect your data.
Legal and Regulatory Authorities: We may disclose your information when we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, legal process, government requests, or to protect the rights, property, or safety of us or others.
Business Transfers: If we sell or transfer all or part of our business or assets (e.g., during a merger, acquisition, or bankruptcy proceeding), your personal information may be among the transferred assets. We will notify you of any such change in ownership.
Regarding Valve/Steam: Please note that we are not affiliated with Valve Corporation or its Steam platform. Your Steam account data is subject to Valve's Privacy Policy and the Steam Subscriber Agreement.
6. International Data Transfers
Your personal information is primarily processed within the European Economic Area (EEA). However, in some instances, we or our service providers may transfer your personal information to countries outside the European Economic Area (EEA) ("Third Countries"), which may not have data protection laws equivalent to those in the UK or EU.
When making such transfers, we ensure that appropriate safeguards are implemented, such as:
• Using Standard Contractual Clauses (SCCs) approved by the European Commission or the UK
ICO.
• Ensuring the recipient country has been deemed to provide an adequate level of
protection (Adequacy Decision).
• Other legally recognized valid mechanisms.
You can contact us to obtain more information about international data transfers and the safeguards implemented.
7. Data Security & Retention
7.1 Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized use, access, alteration, or disclosure. These measures include:
• Using secure servers (SSL technology) to encrypt sensitive information in transit.
• Restricting employee access to your personal data, with employees bound by confidentiality obligations.
• Regularly evaluating and testing the effectiveness of our security measures.
7.2 Data Retention
We will not retain your personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law (e.g., to comply with tax, accounting legal obligations, or to establish, exercise, or defend legal claims).
Criteria we use to determine retention periods include:
• The duration of your relationship with us (for as long as you have an active account).
• Legal Obligations: Legal time limits we are required to keep data for (e.g., transaction
records are typically retained for 6-7 years for tax audit purposes).
• Limitation Periods: Considering the limitation periods for potential legal claims against us.
After an account is closed or a transaction is completed, we may retain data for a reasonable period. After the retention period ends, your data will be securely deleted or anonymized.
8. Your Data Protection Rights
Under the UK GDPR and DPA 2018, you have a number of rights. The following is an explanation of these rights and how you can exercise them:
| Right | Meaning | How to Act & Notes |
|---|---|---|
| Right of Access | The right to confirm whether we process your personal data and to obtain a copy of that data and related information about the processing. | You can view much of the information we hold via your account settings. For more detailed requests, please contact us. |
| Right to Rectification | The right to request the correction of inaccurate or incomplete personal data we hold about you. | You can update certain information yourself (e.g., email address) via your account settings. For other corrections, please contact us. |
| Right to Erasure (Right to be Forgotten) | The right, in certain circumstances, to request that we delete your personal data. | E.g., when the data is no longer necessary for the purpose collected, or you withdraw consent where it was the basis. Note: We may not be able to delete all data immediately due to legal obligations (e.g., retaining transaction records). |
| Right to Restriction of Processing | The right, in certain circumstances, to request that we suspend the processing of your personal data (e.g., while you contest its accuracy). | Contact us if you believe the data is inaccurate, processing is unlawful, we no longer need the data, or you have objected to processing pending verification. |
| Right to Data Portability | The right to receive the personal data you provided to us in a structured, commonly used, machine-readable format and to transmit it to another controller. | This applies to data processed based on consent or contract and by automated means. You can contact us to obtain your transaction data, etc. |
| Right to Object | The right to object to processing based on our legitimate interests or the performance of a public task, based on your particular situation. | You have the right to object to the use of your data for direct marketing (including profiling), which we will usually action immediately. For other processing based on legitimate interests, we need to assess whether your reasons override ours. |
| Right to Withdraw Consent | Where we process data based on your consent, you have the right to withdraw consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal. | You can withdraw consent by updating your settings or contacting us. |
Exercising Your Rights: To exercise any of the rights above, please contact us using the details provided in Section 1. For security purposes, we may need to verify your identity (e.g., by requiring you to send the request from the registered email address or verifying control of the account) before processing your request. We will generally respond to your request within one month, which may be extended if necessary.
Right to Complain: If you are unhappy with how we handle your personal data or our response to your rights requests, you have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) (). We would appreciate the chance to address your concerns first, so please contact us initially.
9. Children's Privacy
Our Website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.
10. Cookies and Similar Technologies
We use cookies to:
• Operate the Website: Keep you logged in and maintain your shopping cart.
• Analytics: Understand how users use our Website so we can make improvements.
• Preferences: Remember your settings.
You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete existing cookies. Please note that if you disable or refuse cookies, some parts of our Website may not function properly or be accessible.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. Any changes will be effective when we post the updated policy on this page, with the "Last Updated" date revised. For material changes, we will notify you by email (sent to the email address associated with your account) or via a prominent notice on the Website.
12. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, how we handle your personal data, or wish to exercise your data protection rights, please contact us at:
Company Name: Vertex Digital Global UK Limited
Email Address: support@uuskins.com
Postal Address: 188A West Street, Fareham, PO16 0HP England
We will endeavour to resolve any concerns you may raise.